Privacy Policy
Last updated: August2026
The Crew Dock ("we," "us," or "our") provides a crew operations platform for luxury yachts. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using The Crew Dock, you agree to the practices described here.
Information We Collect
We collect information needed to operate the platform and support vessel operations, including:
- Account information — name, email address, role, and the vessel or management company you are associated with.
- Crew profile information — emergency contacts, position, department, and onboarding documents you submit.
- Tax and payment information — W-9 details and direct deposit information provided during onboarding, handled as sensitive data.
- Operational submissions — timecards, expenses and receipts, incident reports, maintenance and uniform requests, and related attachments.
- Usage information — log data, device and browser information, and activity within the platform.
How We Use Information
We use the information we collect to operate, maintain, and improve the platform; to process crew submissions and route approvals; to maintain an accurate operational record for vessels; to communicate with you; and to comply with legal and tax obligations.
How We Share Information
Crew submissions are visible to the authorized captains, owners, and managers of the associated vessel or management company. We do not sell personal information. We may share information with service providers who help us operate the platform, and when required by law or to protect rights and safety.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information for as long as needed to provide the platform, maintain operational and tax records, resolve disputes, and meet legal obligations.
Your Choices
You may request access to, correction of, or deletion of your personal information, subject to legal and operational record-keeping requirements. To make a request, contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above.
Contact
Questions about this policy can be sent to support@thecrewdock.com.