Help for crew signing in
You sign in with your phone number and a password. Here's what to do when that doesn't work.
A boat added me. How do I sign in the first time?
- Open Crew Sign In and enter the phone number the boat has for you. Tap Continue.
- Tap Email My Invite. We email you a link to set your password (it lasts 1 hour).
- Set your password, then sign in with your phone number and that password.
Bookmark Crew Sign In or add it to your phone's home screen, and tick Remember this device so you stay signed in.
No email? Check spam, then ask the boat which email they have for you.
No boat has added me yet
Tap Sign Up Free on the crew sign-up page. Crew logins are free. When a boat adds you later, you'll get an invitation to join their crew.
I forgot my password
On the sign-in page tap Forgot password? and enter your sign-in phone number. We email a link to the address on your profile; it lasts 1 hour.
I have a new phone number
Still have the old number? Sign in with it, change your phone on My Profile and save; from then on you sign in with the new one. Lost the old number? Email us from the email on your profile and we'll move your sign-in.
Can I invoice a boat that isn't on The Crew Dock?
Yes, with Invoice Any Boat: add your days, hours and expenses, and the boat gets a PDF invoice by email, sent in your name. It's in the crew menu once you sign in, and only you see those invoices.
What does Invoice Any Boat cost?
3 invoices a month are free; after that, unlimited invoices are $49 a year. Crew logins are free.
It says my phone number isn't found
Use the number the boat added for you, digits only is fine (310-555-0142 or 3105550142; outside the US, start with +). Still not found? Ask the boat to check your number, or tap Sign Up Free.
Signed in already? The Help page in the crew menu covers getting paid, logging time and receipts. Captains and owners: see Help & FAQ.
Email us
thecrewdock@gmail.com. Tell us your name, the boat you work for and the phone number you tried. Never email tax IDs or bank details. We usually reply within one business day (US Pacific).